Privacy policy
Last updated: October 23, 2026
MC LAB Inc. protects your personal information in accordance with Quebec's Act respecting the protection of personal information in the private sector (as amended by Law 25). For visitors in the European Union, it also complies with the General Data Protection Regulation (GDPR). This policy explains what information is collected, why, and how to exercise your rights.
Person in charge of personal information
Manon Clabaut, President of MC LAB Inc.
hello@manonclabaut.com · +1 438 468-2268
1261 Mont-Royal Avenue East, Apt 203, Montreal, QC H2J 1Y4, Canada
Information collected
| Situation | Information | Why |
|---|---|---|
| Contact form | First name, email, website address, message, answers to the “Your plan” questions | To answer your request and prepare our conversation |
| Booking a call | Name, email, chosen date and time | To schedule the discovery call |
| Email or phone | Contact details and content of the exchange | To reply and follow up |
| Browsing | Aggregated, anonymous visit statistics (pages viewed, referrer, device type), without cookies | To measure traffic and improve the site |
| Browsing, with your consent | Pages viewed, clicks on contact buttons, steps of the “Your plan” questions, Google Analytics cookie ID, truncated IP address | To understand how the site is used and measure contact requests |
No sensitive information is requested. This site is not intended for people under 14.
Consent
By sending the form or booking a call, you consent to the use of your information for the purposes above. You can withdraw your consent at any time by writing to hello@manonclabaut.com. Your information is never sold or used for targeted advertising.
Cookies
Basic traffic measurement uses Cloudflare Web Analytics, which sets no cookies and cannot identify you. Fonts are hosted on the site itself.
The site also uses Google Tag Manager and Google Analytics 4. Their analytics cookies (_ga, _ga_*, kept for up to 13 months) are off by default: they are only set if you click “Accept” in the banner. Until you accept, Google only receives anonymous, cookieless signals. Your choice is stored in your browser and you can change it at any time with the “Cookie settings” link at the bottom of every page.
Service providers and transfers outside Quebec
Some tools used by MC LAB Inc. are operated by companies outside Quebec. Before entrusting them with information, MC LAB Inc. assesses the privacy risks and makes sure, by contract, that it is adequately protected.
| Provider | Role | Country |
|---|---|---|
| Cloudflare, Inc. | Website hosting and cookie-free analytics | United States |
| Notion Labs, Inc. | Call booking (Notion Calendar) | United States |
| Web3Forms | Delivery of contact form messages | United States |
| Google LLC | Video calls (Google Meet) for the discovery call; Google Tag Manager and Google Analytics, with your consent | United States |
Retention
- Inquiries that don't lead to a project: 24 months after the last exchange, then deleted.
- Clients: for the duration of the engagement, then as required by tax and accounting laws.
Security
Information is protected by measures suited to its sensitivity: encrypted connection (HTTPS), accounts protected by two-factor authentication, and access limited to Manon Clabaut.
Your rights
At any time, you can:
- access your information and get a copy;
- have it corrected if it is inaccurate or incomplete;
- withdraw your consent or ask for it to be deleted;
- receive it in a structured, commonly used technological format (portability);
- for people in the European Union: object to processing or ask for it to be restricted.
To exercise a right, write to hello@manonclabaut.com. You will receive a written answer within 30 days.
Confidentiality incidents
If an incident creates a risk of serious harm, MC LAB Inc. promptly notifies the people concerned and the Commission d'accès à l'information du Québec, and keeps a register of incidents.
Complaints
Please write to hello@manonclabaut.com first: every complaint gets an answer. You can also contact the Commission d'accès à l'information du Québec. In the European Union, you can contact your country's data protection authority, such as the CNIL in France.
Updates
This policy may change, especially if the tools used change. The date at the top shows the latest version.